Terms of reservation

Confirmation of booking

Confirmation of booking is only valid upon receipt of a deposit of 25% of the total cost.

Note: 

i) Confirmation of availability for specific dates as received from “Elena Apartments & Studio” reservations is not considered as a confirmation to a reservation.

A booking is only confirmed upon receipt of a deposit.

ii) The deposit must be received by "Elena Apartments & Studio” no later than the date as specified by the reservation’s department.

iii) Confirmation of the deposit made should also be forwarded to “Elena Apartments & Studio” reservations by either fax or email.

For Payments methods please see here

Refunds

For a cancellation of booking, a refund to the deposit is only given under the following conditions.

0% cancellation fee:
Full refund – When a cancellation to the booking has been made with a minimum of 30 days notice (from the date of check in) being given to “Elena Apartments & Studio” reservation’s department.

Note: 
i) 100% of the deposit is refunded.
ii) Accepted notices are either by fax or email.

50% cancellation fee:
A 50% cancellation fee is charged if a cancellation of the reservation has been made within the period of 21days to 30 days, from the date of check in.

Note: 
i) 50% of the deposit is refunded.
ii) Accepted notices are either by fax or email.

100% cancellation fee:
A 100% cancellation fee is charged when a cancellation of the reservation has been made within 20 days from the date of check in.

Note:
i) No refund to the deposit is refunded.

*For pre-term departures, there is a cancellation fee equal to the 50%of the remaining rental period (Law 1652/86 Gov.Gaz.167A)

Balance of deposit
The balance to the booking is made at “Elena Apartments & Studio” prior to the departure date.

Note: Banking tranfer costs is charged to the customer

Good to know

  • Check-in from 14:00 hours
  • Check-out until 10:30 hours
  • Pets are not allowed.
  • Towel change each 2 days per person.
  • Linen change each 3 days.
  • The hospitality of extra persons is not allowed.

Elena Apartments

N. Iraklia Halkidiki Greece

+30 23990 63019

+30 6972748629

info@elena-studio.gr


Please feel free to contact us!